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| Q.1. What kind of books Rupa & Co has on its Show Case? |
| Ans. Rupa & Co publishes a wide range of books covering a plethora of subjects including fiction, science, philosophy and religion, children's literature, management, cookery, self improvement, current affairs, biography and reprints. Please search the main menu for the exact topic you are looking for. |
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| Q.2. How to order a book? |
| Ans. We have a one page checkout at our site. For address selection, we have a drop down menu from where addresses are automatically generated in the billing section. We can also provide new address as well as edit existing address. The user can buy a book by using his/her credit card thereby providing for instant payment services. |
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| Q.3. How much time will it take to deliver a book? |
| Ans. Books will be delivered within 4-5 days in India and 10-15 days outside the country (if delivered by airmail or courier; sea mail will take longer) of receiving the payment from the credit card towards purchase. The mode of delivery will decide the delivery time frame as also the charges. |
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| Q.4. How will you deliver the books? |
| Ans. The books can be delivered by courier (subject to area serviced by the courier company) or as the customer prefers. On choosing your titles, please intimate Rupa & Co. as to which delivery mode you prefer. You will then be informed of the total amount of payment, which will be inclusive of delivery charges. |
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| Q.5. What is the payment method? |
| Ans. All payment can be made online through the credit card system. Payments are processed through an online payment gateway system. You need not worry about your credit card information falling into the wrong hands because your bank will authorize the credit card transaction directly without any information passing through us. You can be assured that we offer you the highest standards of security currently available on the Net so as to ensure that your shopping experience is private, safe and secure. |
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| Q.6. Where all can you deliver the books? |
| Ans. We aspire to deliver at your doorstep. So books can be delivered anywhere through courier (provided the courier company has a service in the area). The customer will have to specify how he/she would like the books to be delivered |
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| Q. 7. What is so unique about our shopping cart? |
Ans. This enhanced shopping cart view displays a variety of information to the customer as well as adds a thumbnail image of the product, so they can have a visual check as to what they ordered, modify the quantities, and even remove items right from the cart with a single click.
- Provides easy summary of products ordered
- Provides price per item
- Provides total amount for each item based on quantity
- Provides one click removal of products
- Provides thumbnail view of products
- Provides quantity box for editing
- Totals everything and takes them right to the checkout page
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| Q.8. What is a One-Page Checkout? |
| Ans. One-page checkout, also called one-step, single-screen, or single-step checkout, is an online checkout system that is self-contained on one page. Customers are asked to login as registered user and then directed to a single page to complete the transaction. Certain fields are automatically generated, thus doing away with the bother of filling forms repeatedly. The One-Page Checkout System reduces the number of clicks making check out easy and inviting to both new and existing customers! It reduces the entire checkout process to one simple page. |
| The customer enters their billing and shipping information, provides their credit card number and selects the shipping method all at once. From product page to order completion, the process takes less than two minutes. It help users complete purchases faster and with fewer errors or less confusion. This help customers feel confident and comfortable enough to complete purchases easily and quickly. In fact, returning customers can complete purchases so quickly as forms are automatically filled if the customer chooses to select the same address. |
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| Q. 9. How to shop on this site through Debit Card? |
Ans. We need to follow the steps given below:
- Click on the price of book(s) you want to buy.
- You can view all details of the book(s) in your shopping cart.
- To edit Quantity, click on the 'Update Quantity' link.
- Continue shopping by clicking on the 'Checkout' button.
- You will be asked to login. Please create an account if you are a new user.
- You have to enter your billing and shipping information as well as select the shipping method. Selecting the address already provided will automatically fill all the fields.
- Now click on the 'Continue Checkout' button at the bottom of the page.
- You can view order details along with your invoice number. Click on the 'Place Your Order' button.
- You will be asked to fill in your Billing Details and Delivery Details.
- Now make sure to choose the *Pay Using Your Internet Enabled Bank Account* radio button option and select your Bank Account.
- You will be directed to your bank and will be asked to provide all the required details.
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